Telvista - Dallas, Texas

Yasmin Maldonado

The two stars I am rating this place of employment is for my prior supervisor Herbert.Herbert was very understanding and i really look forward working with him and my team everyday. However, overall as a company I'm sure if I can give them more stars. Back in December 2020 they promised a group of about 140+ employees they would get a raise and will get alot of money in sales. Well, it never happened in 2022 a new supervisor from my supervisor came in and mentioned that unfortunately we were all misinformed. How could a company miss this?! I'm so confused.

I think the company saw alot of people leaving at that point. I do believe they underpayment and commission half of the time you don't see that money.

My honest opinion I think they could do better especially with good employees. When these things happened they have to keep hiring and hiring. I really wish them success but this was my experience and probably many others from the group of 140+.

I think they can offer more opportunity to current employees but that's a long shot.

If the owner from this company ever sees this review. Check with all of your employees, they matter too.

Phillip d'Amérique

Was not paid for the time spent onboarding (3 hours) despite that being a clear violation of state and federal labor regulations and laws. I would have filed a complaint but $14.50 for 3hrs of onboarding wasn't worth the effort in corresponding with government agencies over it...and that's how they get away with it with each training class.

This company is very casual in the way it does business...even the business casual attire is not business casual at all. It would be "casual" in most professional environments.

They drive the point home of "moving up" and how easy it is to "promote"...don't be fooled...they just need people to stay so they can remain staffed for their Verizon Fios contract.

While in training, a fight broke out between two women arguing over how one took the seat of the other. So that tells you the quality of applicants they have to work with since they aren't willing to increase the hourly wage to attract more quality candidates.

If you're going to work here, try and find somewhere else to work before the training ends. The trainers are great but the trainees make it hard to absorb the information due to distraction, drama, and unprofessionalism.

Savannah Zant

The most rachett, unorganized, unprofessional company i have ever worked for. Management is terrible, communication is poor. They laid off half of the company a week before christmas with no notice. All the employees are messy and start constant drama. This whole company is a scandal. I finally left after 2 yrs and my mental health increased tremendously.

Bre Thomas

Worked there for 3 days before they fired me. I let them know I was pregnant and have to go to the doctor once a month. They said they wouldn’t excuse my absence regardless of paperwork. Was also threatened by another trainee. I told HR and they fired me. Absolutely disgusted with this place.

Datboyy benji

Horrible horrible horrible UNORGANIZED STAFF. They say they care about their employees, all they care about is the money. Signing up veterans who are suffering from many medical conditions just to find out that law firms are taking a 100% of their earnings. I feel like I’m going to pay for being an employee here ! This goes against my morals. You get penalized for not being trained properly.Micromanaged 24/7 and the manager John rice RUDE!!!!Cant stand him.

Lylli B

The worst company ever. I applied over 2 months ago and they reached out to me every step of the way. They offered me a position and I reminded them of a day off I submitted with my application. They then said they couldn’t give me the job due to the “last minute” request. How is it last minute when it was in my application that was submitted 2 months ago? They reached out to me again after this time off passed and stated they were still interested in onboarding me. 3 people Kirstie, Katrina and Christian all contacted me about the new position but then ghosted me. I called and left voicemails and followed up with emails for over 3 weeks and they never responded about the on boarding. I’m disgusted that this is what people do to others during a time where everyone is literally struggling.

Raj BEAMER

PART 2/2 response to ANDY WALTERS
All the way to completely revising the commission structure to truly disservice the ones who are on the phones making it possible. Rather than payout per individual performance (as it originally was), it dissolved into a cutthroat system to where only the top 5 or 10 agents were truly making anything close to what they were used to (depending on your contract).
Opportunities to move up in position were little to a joke, most times giving coworkers I knew additional workloads (sometimes double responsibility) for the same pay and an empty promise, stringing them along for that of a promotion/raise. Truly just pitiful behavior at times. I won’t even lie, it got to a point to where between my personal life and the stress of this environment, come time I marked a year tenure, I stopped caring altogether.
Luckily enough, I had probably the best manager in the building. I can voice a back for a few others, but she was THE one who held it down for everyone on the floor, including other managers. Without her, sad to say you’re running on sleet my friend.

I started the position when I was 20 years old and ended my tenure a year later at 21. If you’re older than 25 considering this company, truly, bless your heart and God bless
Like an old coat there used to tell me, “use this place to add add as many new experiences to your resume as you can, then get then outta here”.

Erin P

If you are in the job market like I am, do not, I repeat do NOT go anywhere near this company. It will be a giant waste of your time if you do. First of all, everyone is saying how easy it is to get a job here. It's not. I am a college graduate that is looking for entry level work, with 11+ years of customer service experience, the basic knowledge of I.T. and I can type 75 WPM with 90% accuracy and they did not call me back.

I did sit through the assessments which I know I performed well on. The company did proceed to offer me and two other individuals a tour of their facility. Then I took part in an interview which went really well. The first interviewer let me speak with a supervisor which I know went well. The first interviewer told me that a bunch of them had to rush off to a meeting and that she would call me back later on that afternoon to finish up the interview. She asked if that was okay and I replied yes and she had promised me she would call me back.

She did not call me back and it took me 48 hours, 4 phone calls that went unanswered, 1 of which to the recruiter who originally brought me in and 2 emails before I was issued the generic "Thanks but no thanks" email. As much as I may not like my current employment, I truly believe this happened for a reason. Do not go anywhere near this company!