PhoneSmart Kirchberg - Luxemburg

w ylds (白)

I had an amazing experience with this repair service! The quality of the repair was outstanding—my phone works perfectly now. The staff were incredibly friendly, professional, and patient, going above and beyond to make sure everything was handled smoothly.

This is by far the best repair service I’ve experienced in Luxembourg. Highly recommend it to anyone looking for fast, reliable, and excellent service. Thank you for the great work!

Yulia Kloster

Thank you @ Alan! My completely damaged IPhone screen was perfectly repaired in only 30min! Perfect and a very nice service! Many thanks! Y

Arnoud VAN HEEL

Je pensais devoir remplacer de contact chargeur de mon téléphone Samsung, mais ile vendeur technicien à PhoneSmart Auchan m'a montré que ce n'était pas nécessaire de remplacer car non défectueux, contrairement à beaucoup d'autres vendeurs qui sont friands d'encaisser pour un nouvel accessoire alors que ce n'est pas nécessaire: avec lampe, brosse à dent, produit nettoyant et éguille cela lui a pris 10 minutes pour détecter et résoudre le problème, cela m'a très positivement surpris!
C'était hier vendredi vers 17h qu'il était là et je recommande vraiment d'y aller pour vos soucis de téléphone, si ne trouve pas de solution il vous placera

Thomas Mortimer

I purchased a screen protector for my OnePlus 8T, and the salesperson removed and applied the new one on site. The thing cost me 30€ and it looked like they did a good job. However, after a week it started peeling on one side. I now have a constant bubble on the left side of my screen. I thought, ok, I'll head back and get it replaced. It was recent enough, they should take pride in their work. Nope, I got a it's not guaranteed. I could understand if I had installed it myself, but they did it for me. So, due to their poor workmanship, I will buy my own screen protector and ask a friend to replace it. A waste of time and not worth the money.

Edit: Saw the reply from PhoneSmart, very disappointed. I paid 30€ for a screen protector, which is easily findable on other platforms for around 10€. They then say installation is free and I have mishandled the phone to cause the bubble. The phone, that I have had for 4 years with the original screen protector, which bubbled within a week of having the PhoneSmart people applying the new one. They really want to shift the blame to me? Horrible customer service.

Siobhain Engman

Super kind & friendly team in Kirchberg, clear explanations and direct pricing quotes. Some work needed with regards to planning and time management by management however … a guaranteed 1.5h job took more than 3 for various reasons.

However it was all kindly handled and I received a discount in the form of a much needed new screen protector. Very happy with the work but perhaps management need to logistics. Overall very happy and I would return.

Mattia Canepa

J’ai acheté un coque pour IPhone XS pour mon frère. Le jour après, j’ai constaté que la taille n’était pas la bonne ( même si l’étiquette était pour IPhone XS). Je suis retourné le jour après, et on me l’a échangé avec un coq de très mauvaise qualité qui, apres un jour était déjà très abîmé. Le coque était à 18,50 €. Un vol, ça ne vaut pas la peine.

Patrick ABENAQUI

Super équipe très efficace 🙂 Je vous conseille PS (PhoneSmart) de Kichberg Auchan

Simona A

Very helpful and professional. Amazing service.